General Privacy Policy
How Ozmati collects and handles your data across its platform.
At Ozmati, we value your privacy, it’s important to us. This general privacy policy explains in detail how we collect, use, store, and protect your data when you use our platform, such as websites, apps and related services. This privacy policy applies to all merchants who use Ozmati to power their businesses, consumers who buy on Ozmati-powered businesses, and visitors who visit Ozmati’s website.
1. Information We Collect
We collect various information to provide and improve our services. From time to time, we update our privacy policy.
a. Information we require from you
- Name
- Phone number
- Email address
- Store name
- Product details and pricing
- Business locations address
- Payment and billing details
- Account login credentials
b. Information collected automatically
- Internet protocol (IP) address
- Type of Browser
- Operating System (OS)
- All pages visited
- Activities and actions carried out on the platform
- Cookies, SDK, Pixels and tracking technologies
c. Information from third-party platforms
- Payment processors
- Social media platforms accounts you connect
- Data analytics providers
2. How We Use Your Information
We use your data to:
- Offer, run and maintain the Ozmati platform
- Send information and process transactions
- Manage your business account and operations
- Improve platform functionality, performance and user experience
- Communicate updates, promotions, and service support messages
- Spot and prevent fraud or security threats
- Adhere with legal and regulatory obligations
3. How We Share Your Information
We don’t sell your personal data you shared with us. However, we may share your information with:
- Our partnered service providers include payment processors, cloud services, analytics, and email service tools.
- Our business partners are to enable integrations and additional functionalities.
- Legal authorities, when required by law to protect our rights
- Customers, when the information is needed to fulfil orders or complete sales.
4. Data Storage and Security
We comply with the Nigerian Data Protection Act (NDPA) to ensure appropriate technical measures to protect your data against unauthorized use, loss, access or alteration.
- Secure servers and encrypted data transmission
- Access control and authentication
- Regular monitoring and system updates
While we take all lawful measures to secure our system and protect your data against all odds, we also encourage users to protect their account credentials.
5. Data Retention
We keep your data only for as long as necessary to:
- Comply with legal obligations
- Offer our services
- Enforce agreement and resolve issues
You may request deletion of your data, subjected to applicable laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve your experience
- Analyze platform usage
- Deliver personalized content
You can control cookies settings through your browser.
7. Third-party Links
Our platform may contain links to third-party websites and services. We are not responsible for their privacy policies and terms of use practices. We advise you to preview their privacy policy before sharing your information.
8. Children’s Privacy
Ozmati is not intended to serve children under the age of 18. We do not knowingly accept personal data from under-aged children.
9. Update of this Policy
We may update this policy periodically. Continued use of Ozmati after updates constitute acceptance of the revised policy.
10. Contact Us
Our current operational address is at No. 1A, Abiodun Oshundiya Street, Meiran, Abule Egba, Lagos, Nigeria. You can contact us by mail at support@ozmati.com.
Last updated on: 29 April 2026